Frequently Asked Questions

1. What makes Nothing Vanilla different from other cookie brands?
At Nothing Vanilla Cookies, we believe in baking outside the lines. Our cookies are a rebellious blend of bold flavors, cheeky themes, and luxury ingredients. Expect playful twists inspired by pop culture, kink, and nostalgia – all hand-crafted to perfection by expert chefs. We're not your average cookie company, and we never will be.

2. Are your cookies vegan or gluten-free?
Yes! We offer vegan options, so everyone can indulge in our bold flavors. We also create select gluten-free batches, so be sure to check our current offerings or sign up for updates on our latest limited-edition drops.

3. How long will my cookies stay fresh?
Our cookies are baked fresh and packaged to maintain peak deliciousness. If stored in an airtight container, they’ll stay fresh for up to 2 week. For longer storage, you can freeze them for up to 3 months and enjoy them at your convenience!

4. How do you handle shipping?
We ship nationwide! All orders over $50 come with free shipping. Your cookies are carefully packaged to ensure they arrive in perfect condition. We currently do not offer international shipping, but stay tuned for updates.

5. Can I customize my order?
We love to get creative! If you have a special event or want a custom cookie flavor, reach out to us. We offer custom orders for large quantities and can even tailor cookie designs to match your theme (as long as it aligns with our cheeky and bold vibe, of course).

6. Do you offer wholesale or bulk orders?
Yes, we do! For bulk or wholesale inquiries, especially for events, businesses, or special occasions, contact us directly. We also offer a 20% discount on orders of 100+ cookies.

7. Do you offer gift packaging?
Absolutely! Our luxury cookies make the perfect gift, and we offer special gift packaging to make your order even more extraordinary. Just select the gift option during checkout.

8. I have a food allergy. Can I still enjoy your cookies?
Our cookies are crafted in a kitchen that handles nuts, dairy, gluten, and soy, so we can’t guarantee they’re allergen-free. However, we do our best to accommodate special requests when possible. Contact us for details on specific flavors.

9. What payment methods do you accept?
We accept all major credit cards, PayPal, and other digital payment methods to make your checkout experience as smooth as our cookie dough.

10. How can I get the latest updates on new flavors and exclusive offers?
Join our email list to be the first to know about new flavors, limited-edition drops, and special deals. You’ll also get access to behind-the-scenes looks and exclusive content from Nothing Vanilla Cookies. Trust us—you don't want to miss out!